Terms and Conditions

All products remain the property of Janes (Retail) Ltd until paid in full.

Items purchased on the site are available for delivery to customers within a 20 mile radius free of charge.

Deliveries outside of this area become chargeable and sometimes will be refused due to your location.

All items on this website are priced as a cash sale only.

Account customers not financing the purchase of the product through Janes (Edlesborough) Ltd will be required to pay the full retail price as shown in store.


Refund & Returns Policy


Thanks for shopping at Janesltd.co.uk

If you are not entirely satisfied with your purchase, we're here to help.




You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.




Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.




You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us


If you have any questions on how to return your item to us, contact us.